At Planète Golf, we are committed to protecting your personal data and complying with data protection laws in Switzerland, including the Federal Data Protection Act (FADP). This statement explains how we collect, use and protect your data. personal.
1. Data collected
We collect and process the following information:
- Personal data : name, email address, telephone number, postal address. This information is necessary to process your orders.
- Payment information : We do not store your payment information on our site. Online payments are managed by Stripe and Wallee, ensuring the security of your transactions.
- Newsletter Signup : If you subscribe to our newsletter, you agree to receive emails about our new products, offers and events.
2. Use of data
The personal data we collect is used exclusively to process your orders, provide you with the requested products or services and, for those who wish, send marketing information via the newsletter.
3. Sharing data with third parties
We share your personal data only with third parties necessary to process your order:
- Payment providers : Stripe for online payments and Wallee for in-store payments.
- Delivery partner : Swiss Post, to ensure delivery of your orders.
These third parties are strictly required to protect your data and use it only for the intended purposes.
4. Cookies and analysis tools
Our website uses cookies. Cookies are text files that are stored on your device's operating system via the browser when you visit our website. Cookies do not harm your computer and do not contain viruses. Some cookies are technically necessary for the website to function. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit.
We use cookies and analytics tools to improve our site and provide you with a personalized experience:
- Google Analytics : Allows us to analyze traffic on our site in order to improve its operation.
- Google Ads : Used to deliver targeted advertising.
A cookie management pop-up on our site allows you to disable non-essential cookies. You can also manage your cookie preferences from your browser settings. Please note that disabling so-called "necessary" cookies may affect the proper functioning of the site.
5. Data security
We attach great importance to the security of your data. Our servers are located in Switzerland and hosted by Infomaniak, a Swiss hosting provider renowned for its high security standards and strict access controls.
6. Data retention period
We retain your personal data for an indefinite period, unless you request its deletion or we no longer need it for the purposes indicated.
7. Your rights
In accordance with current legislation, you have the following rights regarding your personal data:
- Access : You can access your data through your customer account. If you do not have an account, you can contact us to find out what information we have.
- Correction and deletion : You can request the correction of your data or its deletion. We will process your request as soon as possible.
8. Contact for data protection
For any questions or requests regarding your personal data, you can contact us at the following address: info @planetegolf .com
Planète Golf reserves the right to modify this Privacy Statement at any time. Any changes will be posted on this page.
Last updated: November 6, 2024